Ross M. Mullner, PhD, MPH, is Associate Professor of Health Policy Administration at the University of Illinois at Chicago. He also serves as Special Assistant to the Director of the Illinois Department of Healthcare and Family Services and as Visiting Adjunct Associate Professor in the Department of Health Systems Management at Rush University. His research interests include health services research, health care marketing, and the history of public health, and he has investigated factors leading to hospital closures, mergers and consolidation of health facilities and management issues. He tea...