Patrice Patti Moore, RN, BSN, MSN, ARNP, is President and Founder of The Watershed Group, a strategic consulting company that for the past 15 years has helped hospice leaders build successful businesses focused on increased productivity, cultural alignment, and financial success using care, compassion, respect, and empowerment. Prior to starting Thee Watershed Group, Patti led a hospice with three employees that grew under her care for 16 years to become one of the largest nationally recognized community based hospice organizations in the US. This is is her second book; she co-authored the boo...