ROBERT P. MILES (www.robertpmiles.com) is a Tampa-based author, entrepreneur, freelance journalist, and professional speaker. He has been a shareholder of Berkshire Hathaway for a number of years. Miles is also the author of The Warren Buffett CEO: Secrets from the Berkshire Hathaway Managers (Wiley), which Warren Buffett highlighted in his annual letter to shareholders. Miles's keynote address, Reflections of a Billionaire CEO: How to See You in the Image, has been heard in over twenty countries. He is also the author and presenter of Nightingale-Conant's audio series entitled How to Build We...