Suzanne McCorkle (Ph.D., University of Colorado at Boulder, rhetoric & argumentation; M.A. & B.S., Ball State University, rhetoric & argumentation; speech & secondary education) is director of the Dispute Resolution Program at Boise State University where she is a professor in the Public Policy and Administration department. McCorkle is the co-author of "Mediation Theory and Practice, Second Edition" (SAGE), "Personal Conflict Management" (Allyn & Bacon), and "People Skills for Public Managers" (M.E. Sharpe).