Kenneth P. De Meuse is professor of management at the University of Wisconsin-- Eau Claire. He has consulted with numerous organizations including Union Carbide, AVEX Electronics, Intergraph Corporation, Nestle USA, and Lucent. He has written numerous articles on the topic of employee attitudes and organizational behavior and is the coauthor of the The Team Developer (John Wiley & Sons, 2001). Mitchell Lee Marks is a consultant to a broad variety of organizations in the United States and abroad, including AOL, GAP, DaimlerChrysler, Motorola, and Lucent. He is the author of numerous articl...