Joseph C. Mancuso, Ph.D., develops and teaches technical communication courses at Texas Instruments in Dallas. He has written two textbooks, Mastering Technical Writing (Addison Wesley, 1990) and Technical Editing (Prentice Hall, 1992), and more than a dozen articles for The Technical Writing Teacher, Technical Communication, Journal of Technical Writing and Communication, and other journals. He has served as a faculty member at the University of North Carolina, Chapel Hill, and at the University of North Texas, where he developed and directed the Technical Writing Program. Yvonne V. Chabrier,...