Charity Majors is a Production Engineering Manager working on Parse at Facebook, with over 10 years of experience running operations for some of the world's fastest-growing tech startups. Before Parse she built infrastructure and teams for a series of startups, including Linden Lab and Shopkick. She loves hard scaling problems of all kinds, both technical and cultural, but always seems to end up doing stuff with databases. Rants a lot about ops, devops, performance tuning and culture. Charity lives in San Francisco and is never, ever leaving.