Jeffrey Krivis is the author of Improvisational Negotiation. He is an adjunct professor of law at the Straus Institute for Dispute Resolution and is on the board of visitors at Pepperdine Law School. He is the past president of the International Academy of Mediators and the Southern California Mediation Association and is named in Best Lawyers in America. "The Los Angeles Daily Journal" legal newspaper named him one of the "top 20 neutrals in the state," and he has been named every year since its inception on the "Super Lawyer" list published by "Los Angeles" magazine and "Law & Politics Media...