Carol Franco has been a publishing executive for over twenty-five years. Formerly the director of Harvard Business School Press, she is currently an affiliated agent with Kneerim & Williams. Franco previously was president of Ballinger Publishing Company, at the time a subsidiary of Harper & Row. Kent Lineback is a professional writer who specializes in collaborating with prominent business thinkers and executives who want to write books. He is the coauthor and author of several books, including the "BusinessWeek" bestseller "The Monk and the Riddle,"