Paul R. Lawrence is the Wallace Brett Donham Professor of Organizational Behavior Emeritus at Harvard Business School. His research, published in twenty-four books and numerous articles, has centered on the human aspects of management, organizational change, and organization design. Nitin Nohria is Richard P. Chapman Professor of Business Administration and chairman of the Organizational Behavior Unit at the Harvard Business School. He is the author of more than seventy-five professional articles and the coauthor or editor of seven books, including the award-winning The Differentiated...