Chuck Lanham began his career as a database software engineer with Burroughs Corp. He later worked for Informix Corp. managing the database tools development group while serving as repository architect. He has founded and managed two successful software development companies, and taught college courses on database theory, data communications, and computer technologies. He has also managed the global development and deployment of leading CRM and CMS systems for many Fortune 500 companies, and managed the development and deployment of some of the largest e-commerce websites in the world. In 2002...