Lane, Mrs Erin

So, a bit about me and why I am qualified to write a book like this. I have worked in the retail game for the past 28 years, not exactly intentionally, but more because it is something I am just naturally good at. I have purposely increased my skill level over the years by closely observing my colleagues and through all the various training and development courses I have attended, to the point where I can sell anything to anyone as long as I believe in my product and believe it can benefit my customer. I have also developed an ability to put people at ease and make a connection with them. I ca...