JoEllen Koerner, PhD, RN, FAAN, and CEO, NurseMetriX, is an author, editor, speaker, researcher, educator, and nurse executive leader of international renown. She is the Past President of the American Organization of Nurse Executives (AONE) and 2005 recipient of the Lifetime Achievement Award from the AONE Institute for Patient Care Research & Education. With extensive executive level management and leadership experience in health care administration, education, regulation, and e-commerce, her initial career efforts focused on nursing education and service in corporate health systems. She then...