After obtaining a degree in Mathematics from the University of Bonn (Germany) and a PhD in Computing Science from the University of Manchester (England), Ralf Kneuper worked in the quality assurance group of Software AG and at the systems house of the Deutsche Bahn AG as a senior consultant for process models, quality management, and project management as well as a project manager. In 2003 he began work as a freelance consultant for CMMI and related subjects. He started work in 1996 with CMM, the predecessor of CMMI, and was a CMM (CBA-IPI) Lead Assessor. Ralf Kneuper is an SEI-authorized CMMI...