Thomas W. Malnight is Professor of Strategy at the International Institute for Management Development (IMD) in Lausanne Switzerland, where he leads a major research initiative on "Leading in the Connected Future" involving face-to-face interviews with more that 150 CEOs and other top leaders from businesses and organizations around the world. Among other work, Tom is the co-author of Must Win Battles: How to Win Them Again and Again. Previously Tom was on the Faculty of the Wharton School of the University of Pennsylvania and has a DBA from the Harvard Business School and an MBA from the Whart...