ZEINAB KARAKE-SHALHOUB is Associate Dean of the School of Business and Management at American University of Sharjah, United Arab Emirates. She is also Professor of Management Systems. Before joining AUS, she was a professor at Catholic University of America (1989-1998) and at George Washington University (1996-1989), both in Washington, D.C. She is the North American editor of "Management Decision Journal" and "Logistics Information Management Journal". She is the author of "Downsizing, Discrimination, and Corporate Social Responsibility" (Quorum Books, 1999), "Information Technology and Manag...