Timothy Kachinske has written more than a dozen books on CRM and non-profit management topics, including 90 Days to Success in Fundraising, 90 Days to Success in Grantwriting, and Maximizing Your Sales with Salesforce.com. He has 17 years of experience as a development officer within various NFP organizations and has been focusing on designing CRM solutions within the non-profit sector for more than a decade. Edward Kachinske has written more than 25 books on CRM-related topics, including Maximizing Your Sales with Microsoft Dynamics CRM, Maximizing Your Sales with Salesforce.com, Managing Con...