Dr. Rajesh Jugulum is a Vice President of the Global Wealth and Investment Division of Bank of America. He is also affiliated with the robust design group at the Massachusetts Institute of Technology. He has published several articles in leading technical journals andmagazines and coauthored two books related to Mahalanobis-Taguchi Strategy and Computer-Based Robust Engineering with Dr. Genichi Taguchi, in addition to holding a U.S. patent. He is the recipient of the 2002 American Society for Quality's Feigenbaum Medal and the 2006 International Technology Institute's Rockwell Medal. He was in...