Matthew Jones is a lecturer in Information Systems at the University of Cambridge, Judge Business School. He previously held postdoctoral positions at the University of Reading and the University of Cambridge where he was involved in the development of computer-based models for public policy decision- making. He has conducted research using a wide variety of different methods including laboratory experiments, computer simulations, interviews and participant observation and has undertaken fieldwork in organisations in a range of different industries including management consultancy, print and b...