Karen James has run a successful virtual assistant business, Cloud VA, since 2004, providing administrative support to small businesses across the UK (and in France & Spain!). Karen spent 16 years as a Secretary before going back to college at the age of 32 to gain a Degree in Business Management and a Promotional Practice qualification from the Chartered Institute of Marketing. After three years as a Marketing Manager for a small pub chain, redundancy prompted her to look at self-employment and Cloud VA was born. Having built up a solid reputation as a virtual assistant it made sense to add s...