Michael C. Jackson graduated from Oxford University and has since worked in public sector management, in academia, and as a consultant. He is Professor of Management Systems at the University of Hull, United Kingdom, and Director of its business school. Mike is author of "Systems Methodology for the Management Sciences," Plenum, 1991; "Creative Problem Solving," Wiley, 1991 (with R.L. Flood); "Systems Approaches to Management," Kluwer/Plenum, 2000; and numerous articles in academic and professional journals, including some of the most cited in the field. He is also editor-in-chief of "Systems