Humphrey, Ronald H.

"Ronald H. Humphreyis a professor in the Department of Management at Virginia Commonwealth University. His research interests include leadership, entrepreneurship, customer service, emotions in the workplace, empathy, emotional labor, emotional intelligence, person perception, identity theory, labeling theory, attribution theory, collective efficacy, careers, project management, assessment centers, job characteristics, and other topics. He is on the editorial board of"The Leadership Quarterly", where he edited a special issue on emotions and leadership. Professor Humphrey was one of the foundi...