Bethany Hiitola is a working writer. She's worked as a technical writer and multimedia developer for over 12 years and spends the rest of her time as a wife, mother, caretaker to pets, and Master of the household. She's written more user manuals than she can count, essays, short stories, academic papers, press releases, and feature articles. More details are at her website: http: //www.bethanyhiitola.com.