Robin Heppell, CFSP, combines his expertise in marketing, technology, and pre-need, his formal business knowledge, and his deep-rooted legacy in the funeral profession, so that he can help funeral homes and cemeteries be more competitive, more profitable, and provide the best possible service for the families they serve. Through his consulting firm, FuneralFuturist.com in Victoria, British Columbia, he assists funeral directors and cemeterians around the world embrace and incorporate innovative strategies, marketing plans and technologies. This "Funeral Futurist" has over 25 years of experienc...