Jim Heid is one of the most highly regarded computer authors and trainers in the United States. A columnist for" Macworld "magazine since 1985, he has also been the personal technology columnist for the "Los Angele"s "Time""s," a frequent contributor to "PC W""orld," "Internet Worl""d," and "N""e""wsweek" magazines. He is the author of several best-selling books, including previous editions of" The Macin""tosh iLif""e," Jim is editorial director and a partner in Avondale Media, producers of DVD-based instruction and conferences. Ted Lai has years of experience in education and currently works