Both authors have spent their careers in retail working as both consultants and insiders: Consulting across a broad spectrum of Softgoods, Hardgoods, Food and Drug, Internet, large, small, growing, and in-trouble retailers; working inside retailers in lead positions in Merchandising, Merchandise Planning, Merchandise Performance, Business Development, Business Process Reengineering, MIS, Systems Implementation, and Finance. Gary Hazen started his career with what is now Accenture after obtaining his MBA from the Harvard Business School. While having responsibility for retail consulting, he pro...