Guzzo, Richard A.

Haig R. Nalbandian, Richard A. Guzzo, Dave Kieffer, and Jay Doherty are cofounders and principals of Mercer HR Consulting and are the originators of the groundbreaking theory, tools, and processes in this book. Their work has garnered major media attention in the "Wall Street Journal, BusinessWeek, "and the "Financial Times "and on CNN and CNBC.