Larissa A. Grunig, PhD, has been on the faculty of the University of Maryland, College Park, since 1978, where she is currently Associate Professor of Communication. Dr. Grunig was the 1989 recipient of the Pathfinder Award for excellence in research sponsored by the Institute for Public Relations. Cofounder and former coeditor of the "Journal of Public Relations Research," she has more than 150 publications to her credit. Elizabeth Lance Toth, PhD, is Associate Dean for Academic Affairs and Professor of Public Relations at the S. I. Newhouse School of Public Communications, Syracuse Unive...