My name is Susan Grossey. I graduated from Cambridge University in 1987 with a degree in English, and then taught secondary English for two years before realising that the National Curriculum was designed primarily to extinguish every spark of creativity in its teachers. I then became a technical author, and reached the pinnacle of this profession when I was asked to document the workings of a choc-ice wrapping machine in Cardiff, while wearing a fetching blue hairnet (which I forgot to remove until it was pointed out by a cashier in a petrol station on the M4). From this unbeatable high point...