John Gross attended Washington University of St. Louis and upon graduation with an electrical engineering degree, he entered the U.S. Air Force as a project manager. After leaving the U.S. Air Force, he entered private industry. In his civilian career, he has been a plant engineer, engineering manager, business unit manager, and corporate engineer in both the food and automotive industries. In addition to this book, Mr. Gross has also written The Fundamentals of Preventive Maintenance and has been published internationally in various trade magazines on the subject of productivity. He holds a m...