Ian Greener is a Professor in the School of Applied Social Sciences at Durham University where he leads the provision of research methods teaching on ESRC-accredited courses. Prior to this he worked for a number of UK Higher Education Universities including Manchester and York in Business Schools and Social Science Departments. His main research interest is trying to keep up with the hectic pace of public sector reform both in the UK and internationally, using a range of qualitative, quantitative and mixed methods research strategies to examine continuity and change in public services, and whi...