Dr. Richard Hoefer is the Roy E. Dulak Professor for Community Practice Research at the School of Social Work at the University of Texas at Arlington. He directs the Center for Advocacy, Nonprofit and Donor Organizations (CAN-DO). Dr. Hoefer specializes in translating cutting edge, best practice research into usable practice points for organizations. His passion is helping nonprofits succeed in providing high quality services to our communities. He has over 25 years of experience working in and with nonprofit organizations, assisting them in improving their services through program evaluation,...