Ben B. Graham is President and CEO of The Ben Graham Corporation, a company that provides process improvement consulting, coaching, and training services to organizations across the United States and Canada. He has more than twenty years of experience working with the Graham Process Improvement methodology. He has helped develop organization-wide improvement programs. He has worked with the government at all levels, and he's worked with nonprofit and private enterprise with people in R&D, legal, finance, IT, customer service, warehousing, and other departments. His organization publishes Graha...