Pete Geissler has had a ball writing more than three million words during his 40-year freelance career. He has worked for major business firms, and his words have been published or spoken in formal settings. Four books that focus on management and personal success fill out his portfolio. Pete has also taught professional and technical writing at Carnegie Mellon University and Duquesne University and at various companies. Throughout the decades, Pete has always been impressed by the superior language skills of those happy folks at or near the top of the corporate hierarchy and by the students w...