Kathleen Gallo, PhD, MBA, RN, is Senior Vice President and Chief Learning Officer for the North Shore-LIJ Health System. Under her leadership, the Center for Learning and Innovation-North Shore-LIJ's corporate university-and the Patient Safety Institute were created to transform the health system into a learning organization by focusing on workforce development. Dr. Gallo is responsible for leadership development throughout the organization, creating and implementing a comprehensive learning strategy, and developing a new human resources architecture that transformed it into a strategic busin