Catherine D. Fyock, CSP, SPHR, is an Employment Strategist and Principal of Innovative Management Concepts in Crestwood, KY, providing insights on recruiting and retaining the best employees in an aging and changing workplace. She frequently helps organizations develop strategies to reduce turnover and improve productivity through their human resource management. She provides innovative learning events and consulting services for managers and HR professionals on employment-related issues. The author of five books, she frequently writes for professional journals and industry publications, and h...