Ken Barker is a computer technician who has been working on computers for over 10 years. He has worked at Staples and several local computer shops and software companies. He was worked customer support / customer service for most of his life. Customers always comment on how good Ken is with talking to them and explaining computer / technology stuff in a way they can understand and not be condescending or make them feel stupid. Ken also runs a technology news site called TechBreakdown.tv where he tries to convey technology news and information in a way that the average person can understand it....