HAL MOOZ, PMP, is coprincipal and cofounder of CSM, the Center for Systems Management, in Tiburon, California, and has twenty years' experience consulting to government and private organizations, including AT&T, NASA, Bell Labs, GTE, and numerous others. He has developed leading university and industry project management training programs and trained over 10,000 high-technology project managers. He is a recipient of the CIA Seal Medallion and the INCOSE Pioneer Award. KEVIN FORSBERG, PhD, is coprincipal and cofounder of CSM, which provides project management services to an international cl...