Cristina M. Flores, PhD, RN, has been a registered nurse for 23 years. Her nursing practice has included many aspects of the continuum of care such as home health care, assisted living communities, and the acute care hospital. She holds an MA in Gerontology from San Francisco State University and a PhD in Nursing Health Policy from the University of California, San Francisco (UCSF). At present, she practices nursing as the Vice President of Operations and Program Development for AgeSong in California. Dr. Flores conducts research relative to quality of care and quality of life in long-term car...