KEITH M. FITZGERALD is Managing Director of Sea-Change Partners and Director of the Asian Programme on Negotiation and Conflict Management (APNCM) at the S. Rajaratnam School of International Studies in Singapore. He is a former Associate of the Harvard Negotiation Project at Harvard Law School and at the Conflict Management Group in Cambridge, Massachusetts, and a former Teaching Fellow at Harvard's John F. Kennedy School of Government. He is also a member of the Council for Emerging National Security Affairs (CENSA), a virtual policy advisory think-tank based in Washington, D.C. Fitzgerald l...