Sharon K. Ferrett has over forty-five years of experience in higher education as a college and university dean, director, professor and academic advisor. She is also a management consultant and a small business owner who brings this "real world" perspective to her presentations and books, Peak Performance, ninth edition (McGraw-Hill, 2014), Positive Attitudes at Work (Irwin, 1994), Strategies: College and Career Success (Irwin 1996). Getting and Keeping the Job You Want, second edition (Irwin, 1995). Sharon is a popular speaker on a variety of topics including; Working with Difficult People, T...