John Fernie is Professor of Retail Marketing at Heriot-Watt University. He was previously Professor of Retailing & Logistics and also Director of the Institute for Retail Studies at the University of Stirling. He has written and contributed to numerous textbooks and papers on retail management, especially in the field of retail logistics. He is editor of the International Journal of Retail & Distribution Management, published by MCB University Press, and received the prestigious award of Editor of the Year in 1997 in addition to Leading Editor awards in 1994 and 1998. He is an active member of...