Ewan Ferlie has previously worked at the Personal Social Services Research Unit, University of Kent (1979-1986) and then the Centre for Corporate Strategy and Change, Warwick Business School (1986-1997), University of Warwick. He was awarded a personal chair there in 1996. Between 1997 and 2003, he was a Professor at Imperial College Business School, London, and joined the School of Management, Royal Holloway University of London as Professor and Head of Department in autumn 2003. He is also Director of the Centre of Public Services Organisations there. He has also been a non executive memb...