Ahmad Faisal PhD has held various positions relating to both operations and administration in global companies since 1980. He has been assigned to head projects in the field of Engineering, In-flight Services, Marketing & Sales, Human Resources, Information Technology and Change Management locally as well as overseas within Asia, Europe, Americas and Australia. Over the years, Dr Faisal has written materials and conducted training workshops and seminars pertaining to Quality, Change, Program and Project Management and was invited as guest speaker at local and international forums. A Business/M...