Dave Ensor is manager of Worldwide Solutions, PATROL R&D, with BMC Software where his roles are to assist customers in their use of both BMC's PATROL product and the Oracle Server, and to feed the results of his field work back into product planning. He has more than 30 years of IT experience and has been involved with the design and performance issues surrounding Oracle since 1987. For many years he led Oracle Worldwide's Performance Studies Group based in the UK, which provided consultancy support to both customer and internal projects with critical performance requirements. Dave is well kno...