Coming from the New York advertising world, Dan Englander is a sales and client services expert. Throughout his career, he's won big deals, worked with an eclectic list of clients, had a lot of fun, and made a lot of mistakes. Now he enjoys imparting his experience in books, courses, and articles. Dan is the founder of Sales Schema (www.SalesSchema.com), a site designed to help professionals achieve their goals by finding the right balance between sales and customer or client service. Dan was instrumental in launching IdeaRocket, the preeminent animation studio for high quality expla...