Justin Emond is a Consultant at Pantheon. Justin has worked on both sides of the technology world, both in internal technology departments and as a consultant delivering services to those on the inside. Prior to working at Pantheon Justin was a Senior Project Manager at Urban Insight. He has also taught a variety of technology courses at the USC Viterbi School of Engineering, from web programming to project management. He occasionally writes at MissingFeatures.com on topics ranging from usability to interface design to project management. In addition to his work at Urban Insight and Pantheon,