Award-winning business consultant and sales and marketing expert, Jim Dreher has over thirty years of experience in a rapidly changing industry. He has authored hundreds of sales, marketing, and technical publications, and self-published five smartphone apps. Currently working in Hewlett-Packard's Technology Services Division, he helps customers solve their Information Technology problems by designing lifecycle solutions. Jim holds undergraduate degrees in Technology and Business Management, a graduate degree in Project Management, and is a certified Project Management Professional, PMP(r). He...