Celia Desmond is President of World Class - Telecommunications, a consulting company. Ms. Desmond provides training in management skills for telecommunications business and engineering environments. She has lectured internationally on Programs for Success in Today's Changing Environment. At Stentor Resource Centre Inc. she was instrumental in establishing the Stentor culture and processes, including the establishment of project management processes. She held line and staff management positions at Bell Canada. In Celia's line positions at Bell Canada, she directed her groups in providing techni...