Janet V. Denhardt is Professor of Public Administration in the School of Public Affairs at Arizona State University. Her teaching and research interests focus on organization theory, organizational behavior, and leadership. Her most recent book, "The Dance of Leadership, "was preceded by "The New Public Service, Managing Human Behavior in Public and Non-Profit Organizations "and "Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service". Prior to joining the faculty at Arizona State, Dr. Denhardt taught at Eastern Washington University and served in a variety of administ...